Conflict occurs when our different perspectives clash; when, because of our uniqueness and individuality, we cannot reach a shared or common decision; when our problems and priorities are different; when, because of our motivations, we emphasize different aspects of the same thing. Often, the result of these conflicts is that, either out of fear or out of the sheer will to impose our own point of view, we collide with others, impeding our progress or theirs and delaying the solution for whatever problem exists.
Conflict resolution requires a problem solving technique which incorporates all perspectives into the problem solving process. This new perspective creates a “win-win” situation capturing the essential aspect of different viewpoints without destroying the uniqueness of each viewpoint. Moreover, a basis for disagreement is established so that each party can understand the difference in viewpoints and, more importantly, can understand the value of the difference.
Axiology is an objective format for measuring intangible attitudes and values. Moreover, axiology measures the level of development and the types of perceptual biases in one’s thinking. In other words, value science measures the capacity to value and, in so doing, provides a framework for understanding confrontational values.
The distinguishing feature about axiology is that it incorporates a third dimension into the communications and problem solving process. Every individual has certain basic physical traits, abilities and limitations which medical science can measure. We see the outward expression of these skills in behavior, in the way a person uses these inborn and developed skills to relate to his/her environment.