What Makes Change So Difficult?

The difficulty with making change is not so much a lack of willingness, as it is a lack of understanding of the obstacles that prevent change. READ MORE

When “Good” is Not Good Enough

Is your organization a place where people find both pleasure and challenge in their work? One where people take real pride in what they accomplish? READ MORE

Excellence: The Dimension of Value

Unlike many fashionable management systems that have come and gone, working to improve performance and achieve excellence can not be a passing fad or pet project. READ MORE

Reengineering Your Corporation

Reengineering is a system that asks us to think about the process of work in a unique and different way. READ MORE

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